Tag Archives: confidence

Effective Engagement 6 – Slow, Slow, Quick, Quick, Slow

I have written previously about the Boston Explosion, and lessons my force learnt from that experience on how to use social media more effectively. The critical point is that social media can be used for public order, critical incidents,  neighbourhood … Continue reading

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Effective Engagement 3 – Stop making decisions

A continuation of my posts on the theme of engagement. Stop making decisions. Or at least stop taking all the decisions yourself. Stop thinking that the police have the monopoly on all the good ideas. As one commentator on part 1 … Continue reading

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Effective Engagement 1

I don’t believe that the police really want to engage with the public. It is encouraging to see you all here reading this, but as a service we want to pay lip service to engagement, rather than use it to … Continue reading

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Social Media and Serious Crime part 1

There has been lots written about the use of social media in the recent UK riots, and perhaps I will return to that subject in the future. In these posts however, I want to focus on how police forces can use … Continue reading

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Games, data, social, mobile….so what?

Government are pushing for greater involvement of communities in the issues that affect them. Whether this is through improved accountability (proposals such as Police and Crime Commissioners elected by local people) or through greater awareness (release of public data such … Continue reading

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Get it right, or regret it!

Get it right, or the public will make you regret it See this video called United breaks guitars written after United Airlines customer service was less than helpful, or the ex employee who started a site called Asdasucks (no longer live) about … Continue reading

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Community activism manual

I read a lot of reports in my role. Reports from HMIC, reports from various thinktanks, and reports from interest groups, individuals, consultants, government departments…the list goes on. Some are awful – sloppy methods, poorly written or plain wrong. Most … Continue reading

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