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Tag Archives: trust
What should a Police and Crime Commissioner do?
It is not that long now until Police and Crime Commissioners (PCCs) are upon us – elections will be held on the 15th November 2012 – but there is still some confusion (and concern) over what this new role will … Continue reading
Posted in police, Policing
Tagged communication, crime, election, engagement, govt, local govt, manifesto, pcc, police and crime commissioner, politics, trust, vote, voter
1 Comment
Effective Engagement 6 – Slow, Slow, Quick, Quick, Slow
I have written previously about the Boston Explosion, and lessons my force learnt from that experience on how to use social media more effectively. The critical point is that social media can be used for public order, critical incidents, neighbourhood … Continue reading
Posted in Policing, Public Sector
Tagged #bostonexplosion, boston, communication, communities, confidence, engagement, police, policing, prepare, technology, trust, Twitter
1 Comment
Effective Engagement 4 – The Usual Suspects
The consultation process should aim to maximise the opportunities of local residents and others (e.g. businesses, school children etc.) to make their concerns heard and be taken into account before the organisation makes a final decision. Skilful communication is an … Continue reading
Posted in police, Policing, Public Sector
Tagged communication, communities, community, legitimacy, multizone, Personal, policing, runnymede, social media, trust, Twitter
4 Comments
Effective Engagement 3 – Stop making decisions
A continuation of my posts on the theme of engagement. Stop making decisions. Or at least stop taking all the decisions yourself. Stop thinking that the police have the monopoly on all the good ideas. As one commentator on part 1 … Continue reading
Posted in police, Policing, Public Sector
Tagged communication, communities, community, confidence, engagement, feedback, trust, virtual ward panel, ward panel
2 Comments
Social Media Handbook for Police: Part 13
Welcome to the the next instalment in my series of social media tips. These are aimed primarily at a police audience, but hopefully applicable to a wider group of people too, especially those in the public sector. This series of … Continue reading
Posted in police, Policing, Social Media Handbook
Tagged disaster, Facebook, iPhone, social media, trust
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Get it right, or regret it!
Get it right, or the public will make you regret it See this video called United breaks guitars written after United Airlines customer service was less than helpful, or the ex employee who started a site called Asdasucks (no longer live) about … Continue reading
Posted in police, Policing, Public Sector
Tagged asdasucks, confidence, feedback, govt, mypolice, trust, united airlines, video
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