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Tag Archives: feedback
A continuation of my posts on the theme of engagement. Stop making decisions. Or at least stop taking all the decisions yourself. Stop thinking that the police have the monopoly on all the good ideas. As one commentator on part 1 … Continue reading
Get it right, or the public will make you regret it See this video called United breaks guitars written after United Airlines customer service was less than helpful, or the ex employee who started a site called Asdasucks (no longer live) about … Continue reading
After giving some thought to creating a problem solving culture in local communities (see this post by Dave Briggs which started it, and my reply on this blog) I came across an excellent how to guide for local leaders interested in … Continue reading
In reply to this post by Dave Briggs. Dave and I were chatting the other day about local engagement issues, especially in Lincolnshire (the land of big sky and sausages) where we both live. Lincolnshire is a complex county, with … Continue reading