Tag Archives: feedback

Effective Engagement 3 – Stop making decisions

A continuation of my posts on the theme of engagement. Stop making decisions. Or at least stop taking all the decisions yourself. Stop thinking that the police have the monopoly on all the good ideas. As one commentator on part 1 … Continue reading

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Social Media and Serious Crime part 1

There has been lots written about the use of social media in the recent UK riots, and perhaps I will return to that subject in the future. In these posts however, I want to focus on how police forces can use … Continue reading

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Internal Social Media

Many of the people who will read blogs like this will be familiar with the oft-mentioned benefits of social media. It is social, it allows collaborations and conversations to develop with like minded people, it is the future! Readers may … Continue reading

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Get it right, or regret it!

Get it right, or the public will make you regret it See this video called United breaks guitars written after United Airlines customer service was less than helpful, or the ex employee who started a site called Asdasucks (no longer live) about … Continue reading

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Social Media Handbook for Police: Part 4

Welcome to the the next instalment in my series of social media tips. These are aimed primarily at a police audience, but hopefully applicable to a wider group of people too, especially those in the public sector. This series of … Continue reading

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Beyond Civility

After giving some thought to creating a problem solving culture in local communities (see this post by Dave Briggs which started it, and my reply on this blog) I came across an excellent how to guide for local leaders interested in … Continue reading

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Local engagement in the land of big sky and sausages

In reply to this post by Dave Briggs. Dave and I were chatting the other day about local engagement issues, especially in Lincolnshire (the land of big sky and sausages) where we both live. Lincolnshire is a complex county, with … Continue reading

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